Releasing client funds returns remaining funds to your client, pays a third party from client funds, or corrects funds applied in error. Recording the transaction logs the funds leaving the client funds account and adjusts the balance. With transactions recorded, your Clio records match the funds leaving your account.
Note: If you deleted the matter before releasing remaining client funds, recover the matter from the Recovery bin first. See Delete and Recover Matters.
Release client funds to a client
- Go to the matter or contact, depending on where the client funds are stored.
- Click the Transactions subtab.
- In the Transactions table, use the down arrow to select the client funds account.
- Click Release funds, or New payment when enhanced client funds accounting is enabled.
- Enter the amount you are releasing and complete the remaining fields:
- Description: Enter the purpose of the transaction, such as "Payment to [provider] for [matter]".
- Destination: Enter non-person details about the transaction, such as bank account information.
- Payee: Identify who receives the funds.
- Payment method: Enter how the transaction is completed, such as a check or bank transfer.
- Click Record transaction.
Pay a third party from client funds
- Go to Accounts.
- Select the client funds account you make the payment from.
- Click New payment.
- Complete the required fields, including the payment type, recipient, the client and matter the funds come from, and the description.
- Click Record transaction.
When you select a matter, Clio shows the matter client funds balance. If the account does not have sufficient funds, Clio warns that the transaction will overdraw the account and place it in an overdrawn state.
Up next
- Void Client Funds Cheque Payments: Record a voided cheque payment for a damaged or incorrect cheque.