Recording a payment on a client funds request logs the funds your client has deposited against the request. Once recorded, the client funds balance reflects the deposit so you can apply it to bills. In line with client fund regulations, a recorded client funds payment is final.
Note: This article covers one part of trust account management. Visit the Trust Management topic for the complete set of articles.
Record a payment on a client funds request
Note: Client funds payment records are final and cannot be edited or deleted, in line with client fund regulations.
- Go to Billing, or the Bills tab in a contact or matter.
- Optional: Select the Unpaid subtab.
- Click the down arrow next to Send and click Record payment. You can also click Record payment in the upper right.
- Select the payment source, and select the client funds account as the deposit account.
- Complete the remaining details.
- Click Record payment.
Note: If the client previously paid funds into a client funds account that are not tied to a specific request, select that account from the Payment source dropdown to use those funds. A table shows the amounts available in the selected account. Select the operating account under Deposit Account. The paid invoice appears in both the client funds account and the operating account.
Tip: To write off a remaining amount while recording a partial payment, enter the partial amount first, then select the Write offs checkbox.
Multi-client client funds accounting
Client funds received from any client added to a matter can be deposited and held at the matter level. The record will log which client paid the funds.
When applying available client funds to a bill, you will need to select the client whose funds you would like to apply to the bill. Currently, Clio does not allow you to specify an order or draw from multiple clients in a single transaction.
Up next
- Record Client Funds Transactions: Record a client funds transaction directly, without creating a request first.
- Release Client Funds: Return remaining client funds to your client or correct funds applied in error.