Overview of Legal Aid practice area categories
The Legal Aid Fields and Legal Aid Activity Category Rates are set to appear exclusively for matters with one of the practice areas below. For fields and rates to appear, you will need to select one of the following for the matter practice area.
- Legal Aid – Civil Controlled
- Legal Aid – Civil Certificated
- Legal Aid – Criminal Controlled
Create Legal Aid matters
If you created client and did not click Save and create matter when setting up the client, follow these steps to create a matter:
- Go to Matters and click New matter.
- Enter the required Matter description and Permissions.
- From thePractice area dropdown, select the required Legal Aid type:
- Legal Aid - Certificated Civil
- Legal Aid - Civil Controlled
- Legal Aid - Criminal Controlled
- Scroll down to the Legal Aid section and complete the required Legal Aid information.
Tip: When creating a matter, the Case ID and Case start date combine to determine the unique filing number (UFN). This field is mandatory for communicating with the legal aid society and automatically populates starting at one if left blank.
- Enter the required matter Billing preferences.
- If this matter is fixed fee, select this here by changing the Hourly dropdown menu to Fixed fee, and then select the correct Fixed fee category.
- Click Save matter.
Create community care certificated civil matters
Rates for community care-certified civil matters are available by following the setup below while creating or editing the matter.
- Go to Matters and click New matter.
- Enter the required Matter description and Permissions.
- From the Practice area dropdown, select Legal Aid - Certificated Civil.
- On the Legal Aid fields section, select your desired LAA Contract.
- Under Fee Scheme, select Other Legal Help.
- Under Category of Law, select Other Legal Help
- Fill out the other fields as you need.
- Click Save matter.
Create matters for criminal duty
If you are a criminal duty solicitor, rates for court duty are available by following the setup below while creating or editing the matter.
- Create a placeholder Legal Aid contact (link to above) named Duty.
- Go to Matters and click New matter.
- Enter the required Matter description and Permissions.
- From the Practice area dropdown, select Legal Aid - Criminal Controlled.
-
On the Legal Aid fields section:
- Under the Criminal case stage field, select Proceedings
- Under Criminal matter type, select PROD: Court duty solicitor session.
- Select the hourly billing method and fill out the other fields as you need.
- Click Save matter.
Set escape fee threshold
With Clio's escape fee threshold feature, you can monitor the time spent working on fixed fee legal aid from the matter's dashboard. When creating a fixed fee Legal Aid matter, the escape fee threshold is three times the Fixed fee category rate.
- Go to the Legal Aid matter
- Select Edit matter and scroll down to Billing Preferences
- Under Billing method, choose Flat rate.
- Select the firm user who will earn the flat rate.
-
Select a fixed fee category.
- A flat rate time entry will auto-populate in the Activities subtab of the matter. You can still edit the time entry up until the activity is generated on a bill.
- Click Save matter.
Manage escape fee threshold
You can update an existing legal aid matter to include the Escape Fee Threshold calculations. A time entry will appear on the list of Activities as a billable item, as well as the Matter Dashboard under Work In Progress. It will also be included in a future generated bill.
This option is typically used by firms when the matter has progressed through the threshold before a claim has been submitted to the LAA.
- Go to the Legal Aid matter.
- Select the Activities subtab.
- Click New time entry.
- Enter the Duration.
- Select the Activity category from the list of predetermined rates for this matter type.
- If the matter Billing preference is set to Fixed fee, the box for Non-billable is checked by default. Uncheck this box before saving the time entry.
- Click Save entry.
This option is typically used by firms when a claim has previously been submitted for a matter or a matter has progressed into a new phase. Eg. when criminal matters move from police station (investigations), to court (proceedings), etc.
Following these steps will result in two linked matters in Clio. While they will have different matter numbers, both will have the exact same UFN number. The UFN number must remain the same as the unique filing number required for communication with the LAA. It identifies these two matters as one of the same.
Note: Duplicating a matter will create a new matter from the configuration of the original matter. It will not duplicate documents, bills or other parts of the original matter.
Step 1: Duplicate the matter:
- Go to the Legal Aid matter.
- Click Duplicate in the upper right corner.
- On the new matter, click Edit matter.
- Edit any relevant information you need to.
- If you need to change the matter type to access different rates, you can do so in the Legal Aid section.
- In the Billing preferences section, select Hourly or Fixed fee.
Step 2: Add activities to the new matter:
- Go to the Activities subtab.
- Click New time entry.
- Enter the Duration.
- Select the Activity category from the list of predetermined rates for this matter type.
- If the matter Billing preference has been set to Hourly, the box for Non-billable will be unchecked by default. If the matter Billing preference is set to Fixed fee, the box for Non-billable is checked by default. Uncheck this box before saving the time entry.
- Click Save entry.
Move Legal Aid matters between stages
In Clio, you can use Matter Stages to visualize and track Legal Aid matter progress. When you assign a Legal Aid practice area to a matter, that matter will automatically appear on the matter stages board for that practice area. You can select from the practice area, add matters to specific stages, and easily move matters between stages.
- Go to Matters > Stages
- Click and hold a matter card and then drag and drop it to a new matter stage column.
- You can also select a matter card, click enter on your keyboard, and use the right and left arrow keys to move the matter card to a new column. Confirm placement by clicking enter again.
- Go to the matter and select the Dashboard subtab.
- Scroll down to the Details section of the Dashboard.
- Next to Matter stage, click the stage dropdown and select the new matter stage.