In Clio Manage, firm administrators can view all users’ login and activity history, end sessions for all users in case of a suspected compromised account, and deactivate users.
View user login history
As a firm administrator, you can view the login history of all users on the firm account. You can view the IP address that accessed the Clio account, the date the account was last accessed, when the user was last active, and how long the user was last active for.
- Go to Settings > Security & Compliance > Log In Activity.
- Optional: Click Filter to narrow the list by particular user or the date after which a user may have last logged into the account.
Force log out all users
If you are a firm administrator and suspect that an external, unauthorized party has gained access to the account, you can force log out all users.
Important: This action will sign out ALL users, including the user performing the action.
- Go to Settings > Manage Users.
- Click Actions and select Sign out all users.
- When the warning prompt appears, select Ok.
Deactivate users
As an administrator at the firm, you can deactivate specific user accounts.
- Go to Settings > Manage Users.
- Click Deactivate below the user whose account you want to disable.
- When the warning prompt appears, select Deactivate.