Recording a payment on a trust request logs the funds your client has deposited into trust against the request. Once recorded, the matter trust balance reflects the deposit so you can apply it to bills. In line with trust fund regulations, a recorded trust payment is final.
Note: This article covers one part of trust account management. Visit the Trust Management topic for the complete set of articles.
Record a payment on a trust request
Note: Trust payment records are final and cannot be edited or deleted, in line with trust fund regulations.
- Go to Billing, or the Bills tab in a contact or matter.
- Optional: Select the Unpaid subtab.
- Click the down arrow next to Send and click Record payment. You can also click Record payment in the upper right.
- Complete the remaining details.
- Click Record payment.
Note: You can also use this procedure to apply trust funds already held in the account to a bill, rather than recording a new payment on a trust request. Under Source, select the trust account holding the funds, and under Deposit Account, select the account the funds deposit into. The paid invoice appears in both the trust account and the operating account.
Tip: To write off a remaining amount while recording a partial payment, enter the partial amount first, then select the Write offs checkbox.
Up next
- Record Trust Transactions: Record a trust transaction directly, without creating a request first.
- Release Trust Funds: Return remaining trust funds to your client or correct funds applied in error.