Payments and Bank Accounts

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Accounts in Clio Manage are designed to mirror your real-life bank accounts at your financial institution for collecting payment on bills and retaining trust funds. You can create two types of accounts in Clio—operating and trust funds accounts. Trust funds accounts retain funds in trust for clients. Operating accounts are for daily transactions.

Note: Only users with billing or administrator permissions can manage bank accounts.

Create new accounts

When creating a new bank account in Clio, you can select whether the account is an operating or trust funds account. All non-trust funds accounts are operating accounts. Once transactions have been applied to an account, account types should not be changed since this can cause account balancing inaccuracies.

  1. Go to Accounts.
  2. Select New account.
  3. Name your account and select the account type.
  4. Click Create bank account.


Edit accounts

You can edit basic details of a bank account at any time. Once transactions have been recorded in an account, the account type should not be changed since this can cause account balancing inaccuracies.

  1. Go to Accounts.
  2. Click Edit
  3. Make your changes.
  4. Click Update Bank Account.


Delete accounts

Important: You can only delete accounts that do not have recorded transactions. If you need to delete an account with transactions, delete all the transactions first.

  1. Go to Accounts.
  2. Click the down arrow next to Edit and select Delete.
  3. When the warning prompt appears, check the confirmation box and select Delete.


Record vendor transactions

You can manually record funds out of your operating accounts to track payments to non-clients, such as payments to vendors related to your clients' cases. Once recorded, your operating account balance will show the deducted amount.

  1. Go to Accounts and select an operating account. You can also go to the Transactions subtab in a contact or matter.
  2. Click New transaction.
  3. Complete the required fields.
    • Under Amount, enter the amount that will be paid to the vendor as a negative number (e.g. -200).
    • Under Date, select the transaction date.
    • Under Account, check that the appropriate operating account is selected. The funds will be deducted from this account.
  4. Complete the remaining fields as necessary.
    • You are not required to select a client or matter, but completing these fields will allow you to track which client and matter the vendor payment is connected to.
    • Under Source/Recipient, enter the vendor's name to help you distinguish which vendor received the payment on the Transactions table and in relevant reports. 
  5. Click Record transaction.


Export transactions

Once you have recorded transactions on your bank accounts, you can export transactions from a single bank account. You can also export transactions specific to a single matter or contact from the matter or contact’s Transactions subtab.

Note: Bank account transactions can be exported in two QuickBooks formats. Transactions exported for a single contact or matter are exported in PDF or CSV format.
Single bank accountSingle matter or contact
  1. Go to Accounts.
  2. Select Export transactions.
  3. Select the bank account, date range, and export format.
  4. Click Export Transactions.


Transfer funds between accounts

Each contact and matter in Clio have a Transactions subtab where you can record transactions and transfer funds between a contact and any of the contact’s matters or from one bank account to another.

Important: In order to stay compliant, be careful when transferring funds in trust accounts.
Between accountsBetween matters
  1. Go to the contact or matter’s Transactions subtab.
  2. Click Transfer funds.
  3. Select Between bank accounts.
  4. Complete the transfer information.
  5. Click Record transfer.


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