In a personal injury matter, you need to keep track of your client's damages in order to help your client recover the cost of their injuries. Since personal injury cases can often take a long time to settle, you know how important it is to track damages in one central place. With Clio's Personal Injury Add-On, you can track various damages for a client directly within their matter file in Clio Manage and make changes at any time, allowing you to stay up-to-date on your client's case and collaborate with other members at your firm.
Note: This feature is a component of Clio's Personal Injury Add-On and is not available for all Clio subscription plans. See which plans have Clio's Personal Injury Add-On here. If you have questions about upgrading, contact Clio's support or sales teams here.
Tip: With the medical records component of Clio's Personal Injury Add-On, you can track medical providers, records, bills, and liens and outstanding balances. And with the settlement component, you can record proposed recovery amounts and your legal fees, and calculate your client's net recovery after deductions and legal fees. Learn more about tracking medical details here and settlement information here.
Add new damages
You can add damages relevant to your client's case directly in their matter. This allows you to keep track of all damages for your personal injury matter in one place and view a running total of all damages for the matter. After adding damages in this subtab and medical bills in the Medical Records subtab (learn more about medical records here), you can view cards at the top of the Damages subtab that summarize totals for damages and medical bills, along with a medical bill summary of all medical bills recorded in the Medical Records subtab.
- Total billed and other damages: This card is the sum of the total of all medical bills recorded in the Medical Records subtab and the total of all damages recorded in the Damages subtab.
- Total paid and other damages: This card is the sum of all paid medical bills recorded in the Medical Records subtab and the total of all damages recorded in the Damages subtab.
- Total paid + owed and other damages: This card is the sum of all medical bill payments plus the outstanding balances owed to medical providers as recorded in the Medical Records and the total of all damages recorded in the Damages subtab.
- Medical bills summary: This table shows a detailed summary of the medical bills added to a medical provider's card in the Medical Records subtab. The summarization will group the medical damages by provider with the total bill amount, any adjustments, the total paid, any balance owed, and any amount that is paid but still owed.
To add damages to the matter, follow the steps listed below:
- Go to your personal injury matter and select the Damages subtab.
- Click New damage.
- Enter a name or description for the damage, the amount, and then select the type of damage.
- Click Save damage.
- As you add more damages, you can view the total of all damages for the matter at the bottom of the table under the Amount column.
- Your matter's Timeline and the Firm Feed will show when a damage was added and by which firm user. To access this matter's Timeline, click the Dashboard subtab in the matter's file. To access the Firm Feed, click the main Dashboard tab in the navigation menu on the left of your Clio Manage app.
Edit damages
If you need to make any changes to a recorded damage, you can edit the type of damage, description, and amount directly from the matter's damages table.
- Go to the matter and select the Damages subtab.
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Optional: Select one of the quick filters to find the damage quicker. You can also enter a search term in the Filter by keyword box.
- All: This quick filter shows all your recorded damages for the matter.
- Special: This quick filter shows your recorded economic or pecuniary damages that can be clearly determined and compensate your client for their quantifiable financial losses, including reimbursement for medical bills, lost wages, future loss of earning capacity, etc.
- General: This quick filter shows your recorded non-economic or non-pecuniary damages that relate to the consequences of your client's injury rather than the injury itself and do not have a clear dollar value, including pain and suffering, lowered quality of life, loss of consortium/companionship, etc.
- Other: This quick filter shows your recorded punitive, nominal, and aggravated damages for your client.
- Under the Actions column, click the pencil icon.
- Make your changes and then click Save damage.
- Your matter's Timeline and the Firm Feed will show when a damage was edited and by which firm user. To access this matter's Timeline, click the Dashboard subtab in the matter's file. To access the Firm Feed, click the main Dashboard tab in the navigation menu on the left of your Clio Manage app.
Delete damages
You can delete individual damages for a matter from the matter's damages table. Once deleted, the damage cannot be recovered.
- Go to the matter and select the Damages subtab.
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Optional: Select one of the quick filters to find the damage quicker. You can also enter a search term in the Filter by keyword box.
- All: This quick filter shows all your recorded damages for the matter.
- Special: This quick filter shows your recorded economic or pecuniary damages that can be clearly determined and compensate your client for their quantifiable financial losses, including reimbursement for medical bills, lost wages, future loss of earning capacity, etc.
- General: This quick filter shows your recorded non-economic or non-pecuniary damages that relate to the consequences of your client's injury rather than the injury itself and do not have a clear dollar value, including pain and suffering, lowered quality of life, loss of consortium/companionship, etc.
- Other: This quick filter shows your recorded punitive, nominal, and aggravated damages for your client.
- Under the Actions column, click either the pencil icon or the trash can icon.
- Select Delete damage.
- Your matter's Timeline and the Firm Feed will show when a damage was deleted and by which firm user. To access this matter's Timeline, click the Dashboard subtab in the matter's file. To access the Firm Feed, click the main Dashboard tab in the navigation menu on the left of your Clio Manage app.
Sort, filter, and export damages
From the damages table in the matter, you can sort your client's damages by damage type and amount, filter using a keyword search, and export damages as a CSV file. The export will show the damage type, description, and amount for each damages, along with the medical bill summary, which includes any adjustments, the total paid, any balance owing, and any medical bill amounts paid plus outstanding balances owed to medical providers.
Tip: With Clio's Personal Injury Add-On, you can also run the damages export as a report, along with comprehensive reports for medical expenses and medical expense payments. Learn more about these reports here.
Tip: You can view the total of all damages for the matter at the bottom of the table under the Amount column.
- Go to the matter and select the Damages subtab.
- In the All other damages table, click the Type column to sort by damage type or click the Amount column to sort by damage amount in ascending or descending order.
- Go to the matter and select the Damages subtab.
- In the All other damages table, select one of the quick filters to filter by type of damage.
- All: This quick filter shows all your recorded damages for the matter.
- Special: This quick filter shows your recorded economic or pecuniary damages that can be clearly determined and compensate your client for their quantifiable financial losses, including reimbursement for medical bills, lost wages, future loss of earning capacity, etc.
- General: This quick filter shows your recorded non-economic or non-pecuniary damages that relate to the consequences of your client's injury rather than the injury itself and do not have a clear dollar value, including pain and suffering, lowered quality of life, loss of consortium/companionship, etc.
- Other: This quick filter shows your recorded punitive, nominal, and aggravated damages for your client.
- Enter a search term in the Filter by keyword box to show damages where the keyword appears in the description.
- Go to the matter and select the Damages subtab.
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Optional: In the All other damages table, select one of the quick filters to export specific damages You can also enter a search term in the Filter by keyword box.
- All: This quick filter shows all your recorded damages for the matter.
- Special: This quick filter shows your recorded economic or pecuniary damages that compensate your client for their quantifiable financial losses, including reimbursement for medical bills, lost wages, future loss of earning capacity, etc.
- General: This quick filter shows your recorded non-economic or non-pecuniary damages that are not related to your client's injury itself but relate to the consequences of the injury, including pain and suffering, lowered quality of life, loss of consortium/companionship, etc.
- Other: This quick filter shows your recorded punitive, nominal, and aggravated damages for your client.
- Scroll to the top of the Damages subtab and click Export.
- The exported file will be saved in CSV format on your computer.
- Go to the main Reports tab and then select Reports.
- In the Personal injury section, click Damages.
- Select the matter and then click Generate report.
- The report will be saved to your computer in CSV format.