Change profile photo and change name
- Go to Settings and click Profile.
- Click Upload photo to upload a photo, or click Remove photo to remove it.
- Go to Settings and click Profile.
- Click the field under Name.
- Enter a new first, middle, and/or last name.
- Click Save.
Change password
You can help protect your firm data and account security by ensuring your Clio user account has a strong password. Your password should not contain any personal information that can be tied to the user, and it should be long enough that it cannot easily be uncovered by password cracking software. Learn more about tips for strong passwords here.
Tip: Enable two-step verification on your account to strengthen account security. With two-step verification, you can protect your account in the event that your password is compromised. Learn more below.
- Go to Settings and click Security.
- Under Security, click Change password.
- Enter your current password and then enter your new password.
- Click Update password to finish.
Enable two-step verification
Two-step verification (2SF) strengthens account security by requiring two methods to verify your identity. For your Clio Draft account, this means logging in with your username and password, followed by a time-sensitive code that is either sent to your email address or your mobile device via text message (SMS).
By enabling 2SF, you are adding an extra layer of security in case your password is compromised. If someone tries logging in with your username and password, you have peace of mind knowing they cannot access your account without a time-sensitive code. Adopting 2SF ultimately improves your data security and can prevent account takeovers.
- Go to Settings and click Security.
- Under Two-step verification, click Enable.
- Select Email and then click Confirm. Clio Draft will use the email associated with your Clio Draft account.
- Go to Settings and click Security.
- Under Two-step verification, click Enable.
- Select SMS Text Message and then click Next.
- Enter your phone number and then click Send Code.
- In the second box, enter the code that was sent to your mobile device and then click Confirm.
Disable two-step verification
- Go to Settings and click Security.
- Under Two-step verification, click Disable.
Log out of all devices and browsers
If you suspect that an external, unauthorized party has gained access to the account, you can force log out of all devices and browsers that your account may be signed into.
Important: This action will also sign out the user performing the action (i.e. you).
- Go to Settings and click Security.
- Under Security, click Log out of all your devices and browsers.