Clio Mobile: Quick Intake

In Clio's mobile app with Clio Grow, you can open a quick intake form and create a contact and an opportunity together. Capturing a prospective client at the moment you meet them puts the details straight into Clio Grow. The record is ready for intake before you return to a desk, so nothing waits in a notebook or a photograph of a business card.

Tip: To download Clio's mobile app and sign in, refer to Set Up Clio's Mobile App.

Understand mobile quick intake

In Clio's mobile app, you can complete the required fields to open a matter and move it to intake. The mobile intake is designed for on-the-go intake. The full set of fields remains available in Clio Grow on the web for maintaining a detailed record. Mobile quick intake fields include: 

  • Contact name, date of birth, email address, phone number, and address.
  • Opportunity type, status, description, estimated value, and assigned user.
  • Custom fields that your firm marked as default and required.

Note: To run a conflict check as part of intake, complete intake in Clio Grow on web. Refer to Run Conflict Checks in Clio Manage and Clio Grow.

 

Create a contact and opportunity

You can open the quick intake from the create menu on the home screen and from the Accept menu on a lead. Complete the fields marked with an asterisk before saving the form. You can view the contact information and the pipeline status in the new opportunity. 

Tip: To create a contact on its own, without an opportunity, turn off Create with contact. The Add contact option on a lead does the same thing in one step.

  1. Open the app.
  2. Go to Home, then select the create icon.
  3. Select Quick intake.
  4. Under Contact type, select Person or Company.
  5. Complete the contact fields.
  6. Confirm that Create with contact is on, so that an opportunity is created alongside the contact.
  7. Under Type, select Opportunity for a prospective client, or Matter for a client your firm has already engaged.
  8. Complete the required fields, then add a description and an estimated value.
  9. Select Save.

 

Select an existing contact

Where the prospective client already exists in Clio, attach the existing contact instead of creating a second record. This keeps one contact record per person, which matters for conflict checks and later reporting.

  1. Open the app.
  2. Open the quick intake form.
  3. Under Contact type, select Existing.
  4. In the contact list, search for the contact by name or email address.
  5. Select the contact.
  6. Complete the opportunity fields, then select Save.
    • In the contact list, select Cancel to close and leave the contact field empty.

 

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