Manage Clio Payments Settings

Clio Payment settings control where client funds deposit and how your firm's charges appear on client statements. From payment settings, you can add payout accounts, set the primary operating account, resolve verification details, edit the statement descriptor, and turn client payment options such as Pay Later on or off. Keeping these settings current supports accurate reconciliation, reduces disputes, and keeps payment processing active as your firm's banking details change.

Add payout accounts and set the primary operating account

Payout accounts are your firm's real-world bank accounts, where Clio deposits payouts. After signup, you can add payout accounts and choose which one serves as the primary operating account.

Add a payout account

1. In Clio Manage, click Settings > Online payments.
2. Click Payment Settings.
3. Under the Banking section, click Manage banking
4. In the Payout accounts card, click Add payout account.

Set the primary operating account

1. In Clio Manage, click Settings > Online payments.
2. Click Payment Settings.
3. Under the Banking section, Manage banking
4. In the Primary operating account card, select the account to use as the primary operating account.

Update the payments profile

After signing up, Clio may prompt you for additional verification details. Update the payment profile to provide those details and resolve any errors in your payment settings.

1. In Clio Manage, click Settings > Online payments.
2. Click Payment Settings.
3. Click Manage payment profile 
4. Make the changes needed to resolve the errors.

Edit the statement descriptor

A statement descriptor is the text that appears on a client's credit card or bank statement to identify your firm. A recognizable descriptor helps clients associate the charge with your firm, reducing the likelihood of disputes and chargebacks.

The statement descriptor meets these requirements. It:

• Uses Latin characters only
• Contains 5 to 22 characters
• Includes at least one letter, and includes at least one letter in each part when you use a prefix and a suffix
• Provides more information than a single common term or website URL
• Excludes these special characters: < > \ ' " *

1. In Clio Manage, click Settings > Online payments.
2. Click Payment Settings.
3. Click Payments profile or Manage payments profile.
4. Under the Business details card, click Edit business details.
5. Enter the new statement descriptor, following the requirements above.
6. Click Save.

Enable or disable Pay Later

Pay Later, provided by Affirm, is a client-facing payment option: it lets clients pay invoices in monthly installments while your firm receives full payment upfront, minus a 4.95% per-transaction fee. 

For US accounts created on or after April 13, 2026, Pay Later is on by default. US accounts created before that date have Pay Later off by default. Every Canadian account has Pay Later on by default, auto-enabled July 7, 2026. Pay Later payments are included in your standard Clio Payments deposits.

1. In Clio Manage, click Settings > Online payments.
2. Click Payment Settings.
3. Navigate to the payment method settings section.
4. Locate the Pay Later section, and click the toggle to enable or disable Pay Later.

Disconnect Clio Payments

To stop using Clio Payments, contact Clio's Support team and state that you want to disconnect Clio Payments from your account. Either the primary subscriber or an administrator authorizes the disconnection via email before Clio Payments is disabled.

Up next

• Connect Bank Accounts to Online Payments: Connect your payout accounts to the ledger accounts that record client payments.
• Set Transaction Fee Schedule: Choose between daily and monthly transaction fee deductions.