The default fee schedule for Clio Payments transaction fees is a daily deduction for all transactions. Both US and Canadian customers can switch to the monthly fee schedule. With the monthly fee schedule, only chargebacks and refunds are deducted daily. Debit card, Credit card, eCheck, and trust transaction fees are deducted at the end of the month.
Note: Trust payments are always deposited in full, regardless of which fee schedule you select. Transaction fees are deducted from the operating account in compliance with IOLTA (US) and trust (Canada) rules. Additionally, transaction fees are only charged for successful transactions. Failed payments do not incur a processing fee.
Switch to monthly or daily fee schedule
When you change to a new fee schedule, the change will not take effect until after your next payout. If you select a new fee schedule but decide not to make the change, select your previous fee schedule to revert the change.
Tip: View a detailed summary of individual transactions and respective fees for the daily and monthly fee schedules by generating the deposit report. Learn more here.
- Go to Settings > Online Payments.
- Click Go to Payment Settings.
- Click Fee Schedule.
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Select either Daily or Monthly.
- When you change to a new fee schedule, the change will not take effect until after your next payout.