Mobile App Security

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Face ID and touch sign in

If you have a mobile device that supports face ID or touch sign in, you can enable Clio to log in with face/touch ID or fingerprint/face unlock.

Set up face ID Change backup PIN Remove face ID
  1. Open the app and select Home in the bottom navigation bar.
  2. Click the gear icon for settings.
  3. Click Security and select Set up your PIN or Face ID.
  4. Enter a backup PIN in case face ID or touch sign in do not work.
  5. Re-enter the backup PIN.

 

PIN sign in

In the Clio mobile app, you can choose to set a four-digit PIN that you use to sign in. If you enable the PIN option, you will need to enter the PIN instead of your account password to sign in. 

Important: You can only modify or remove the PIN from the app if you know your existing PIN. If you do not remember the PIN or if your lose your device, you can deauthorize the app in your Clio Manage desktop settings. Once deauthorized, the PIN will be removed and you will be logged out of the Clio mobile app and prompted to log back in.
Set up PIN Change PIN Remove PIN Deauthorize app
  1. Open the app and select Home in the bottom navigation bar.
  2. Click the gear icon for settings.
  3. Click Security and select PIN.
  4. Enter a four-digit PIN.
  5. Re-enter the PIN.

 

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