With Clio Payments, your clients can pay their bills using credit cards, debit cards, Apple Pay, Google Pay, or by bank.
Important: Transactions initiated on bank holidays, weekends, or after business hours will begin processing on the next business day. Settlement timelines are based solely on business days.
Credit and debit cards
The types of debit and credit cards that your clients can use to pay their bills depend on where the clients are located. The table below outlines the cards your clients can use, depending on whether they are based in the UK or Ireland, or internationally.
The following credit and debit card limitations may apply:
- Some debit cards may restrict online or subscription payments. Advise clients to contact their bank or card provider to confirm their card's eligibility.
- Prepaid cards are accepted for one-time payments only.
- Using a card other than Visa or Mastercard may result in some location-specific limitations.
| UK | Ireland | International |
|---|---|---|
| Visa (debit or credit) | Visa (debit or credit) | Visa (debit or credit) |
| Mastercard (debit or credit) | Mastercard (debit or credit) | Mastercard (debit or credit) |
| American Express | American Express | American Express |
| Discover | ||
| Diners Club | ||
| JCB | ||
| UnionPay |
Pay by bank
Important: Disputes are handled by Affirm. Clio notifies the firm and will hold the disputed amount for up to 30 days.
In the UK, Pay by Bank is a secure electronic payment option within Clio Payments that enables your clients to make swift, direct transfers from their bank account to your firm's account. This method utilises bank-to-bank transfers (Direct Debit or Direct Credit) and is offered at 0% per transaction, promoting efficiency by providing clients with a convenient alternative to card payments. Payments are processed securely and swiftly via a trusted integration (Plaid), but certain transactions may take up to 7 business days to clear.
Digital Wallets
Clio Payments also allows clients to pay via digital wallets such as Apple Pay and Google Pay.