In Clio Grow, the matter Pipeline provides an overview of all your matters by matter status. Each matter status is categorized into one of three categories: intake, hired, or did not hire. You can also use filters to view matters in the Pipeline based on specific parameters.
Rearrange Pipeline
When viewing the matter Pipeline, you can rearrange Pipeline columns. These columns are matter statuses, which you can create and modify in your settings and then apply statuses to matters when adding or editing matters. You can also click and drag matters to new columns, which changes the matter status.
- Go to Pipeline.
- Select one of the Intake, Hired, or Did Note Hire subtabs.
- Drag and drop a matter status column to a new location.
- Go to Pipeline.
- Select one of the Intake, Hired, or Did Note Hire subtabs.
- Drag and drop a matter from one matter status column to another.
Filter and sort Pipeline
You can filter the Pipeline view by the user assigned to a matter, the matter type, lead source, matter value if this was specified when creating the matter, creation date, and you can view only matters that need your firm's immediate attention. You can also sort matters in a single column alphabetically by contact name or matter creation date.
- Go to Pipeline.
- Click Filters.
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Select the appropriate filters.
- If you toggle on Matters that need the firm's attention, only matters with an automated workflow error or New label will be visible.
- Click Filter view.
View only your own matters in Pipeline
You can choose to view matters in the Pipeline for all firm users or only your own matters. The default setting shows all users’ matters. To change this setting:
- Go to Settings > Pipeline.
- Check the box for Default the pipeline to show only matters assigned to you.