Clio Grow Reports

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Matter revenue report

The matter revenue report provides firms with a detailed overview of lead sources, referrals, and revenue across matters from Clio Grow to Clio Manage. This report shows contact and matter details from both Clio Grow and Clio Manage, helping you track where your firm's profit originates and identify value sources. When generated, this report includes the following categories:

Tip: You can adjust the available data columns after generating the matter revenue report. Learn more about generating this report here.

Note: The data for this report refreshes from Grow when the report is generated or when new filters are applied. Clio Manage data refreshes at midnight EST and the time will appear in the report.

Clio Grow data
Contact
This column shows the contact associated with each matter. It is sorted alphabetically by first name. Learn more about Clio Grow contacts here.
Source
This column lists the source of prospective clients. If no lead source is assigned, this field will be unassigned.
Email
This column displays the primary email address entered when a contact was created.
Referred by
This column shows the referral source if another contact referred the prospective client.
Matter
This column lists the name of the matter in Clio Grow.
Description
This column displays the information entered in the Description field when the matter was created.
Matter type
This column shows the type of matter, similar to Clio Manage practice areas.
Matter status - top-level
This column displays the current top-level status of the matter within the pipeline. Learn more about matter statuses here.
Matter status - detailed
This column displays the stage of the matter within the Pipeline’s status.
Status date
This column shows the date the matter status was last updated.
Created at
This column shows the date when the matter was created.
Location
This column displays information from the Location field when the matter was created.
Estimated value
This column displays the anticipated total legal fees to be earned, as entered when the matter was created.
Clio Manage data
Matter
This column lists the name of the matter in Clio Manage.
Matter description
This column displays the information entered in the Description field when the matter was created in Clio Manage.
Practice area
This column displays the practice area associated with the matter.
Matter status
This column shows the current status of the matter (Open, Pending, or Closed).
Status date
This column shows the date when the matter status was last updated.
Created at
This column shows the date the matter was created in Clio Manage.
Location
This column displays the information entered in the Location field when the matter was created.
Originating attorney
This column lists the firm user selected as the originating attorney for the matter. If no originating attorney was selected, this field will be blank.
Responsible attorney
This column lists the firm user currently responsible for the matter. If no responsible attorney is selected, this field will be blank.
Revenue data
Unbilled time
This column shows the total unbilled time for each matter and includes time entries on bills in draft or bills pending approval
Unbilled hours
This column shows the unbilled time entry hours for each matter. Unbilled time includes time entries not on approved bills, including those on bills in draft or pending approval.
Unbilled expenses
This column displays the total unbilled expenses for each matter. Unbilled activities are those on bills in draft or bills pending approval.
Billed time
This column displays the total value of billed time entries for the matter. Billed time entries are those that appear on approved bills.
Billed hours
This column shows the number of billed hours for the matter. Billed hours are time entries on approved bills.
billed expenses
This column shows the dollar value of billed expense entries for the matter. Billed expense entries are those on approved bills.
Collected time
This column displays the dollar value of billed time entries for which payments have been received.
Collected expenses
This column displays the dollar value of billed expenses for which payments have been received.
Revenue (billable profit)
This column shows the total revenue for each matter, calculated by subtracting expenses from billable amounts.

 

Lead source revenue report

The lead source revenue report is designed to give firms a summary of revenue generated by lead sources (i.e., Google’s Local Services Ads) and the resulting total billable profit in Clio Manage. This report also shows estimated matter values across lead sources. You can use this report to understand the revenue driven from your marketing and referral sources. When generated, this report includes the following categories:

Tip: Learn more about generating this report here.
Source - Clio Grow
This column shows the source of a prospective client and will be unassigned if no lead source is assigned.
Estimated value
This column is calculated from the amount entered in the Value field when creating a matter in Clio Grow, and is a total from all matters.
Revenue - billable profit
This column shows the total revenue earned from the lead source. The number is pulled from the billable profit in the activities in Clio Manage.
Spend
For firms in the US advertising on Google’s Local Services Ads, this column shows the amount your firm is spending on the campaign.
ROI
For firms in the US advertising on Google’s Local Services Ads, this shows the revenue earned divided by the amount spent on ads. You can view this as a multiplier or a percentage.

Matters added report

The matters added report shows a visual overview of matters added to your pipeline including the lead source, value, and the rate at which your firm is converting leads to clients. You can view three separate charts by lead source and filter the date, matter type, matter status, lead source and user.

Tip: Learn more about generating this report here.
Matters added
This refers to the number of leads or matters that have been added to the account within a given period of time. It is broken down by lead source and matter type. The report provides a visual representation, in either graph or table format, of which lead sources and matter types are generating the greatest number of cases.
Pipeline value
This chart displays the estimated value of matters in the pipeline by lead source or matter type over a given period. You can review this report in graph or table format.
Conversion rate
This chart shows the total number of hired matters divided by the total number of all matters added in a specific time period broken down by lead source and matter type.

 

Referral report

The referral report in Clio Grow lists the contacts who refer clients to your firm and the total number of matters, summarizing which referral sources brought in potential clients and the types of matters they referred. When generated, this report includes the following categories:

Tip: Learn more about generating this report here.
Name
This column shows the name of the referral contact, as entered in the Referred by field when creating a contact.
Total Referrals
This column shows the total number of referrals made by the contact.
Total Matters
This column shows the number of matters referred to your firm by this contact.
Intake
This column shows the number of matters referred to your firm from this contact with an Intake matter status in the Pipeline. Learn more about matter statuses here (include link)
Hired
This column shows the number of referrals from this contact that resulted in the firm being hired.
Did Not Hire
This column shows the number of referrals where the client chose not to hire your firm.
Total Value
This column shows the combined total of the Value fields for all matters referred to your firm by the contact.
Average Value
This column shows the average value of matters referred by the contact.
Intake Value
This column shows the total value of matters referred by the contact with an Intake status.
Hired Value
This column shows the total value of matters referred by the contact with an Intake status.
Did Not Hire Value
This column shows the total value of matters where the client did not hire your firm.
Conversion Rate
This column shows the percentage of referred matters that resulted in your firm being hired, calculated by dividing hired matters by the total number of referred matters.

 

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